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We will share the information you provide through the online enquiry form with our partner Smooth Group Limited trading as Prosperwell to help ensure that your enquiry is dealt with promptly and efficiently. Smooth Group Limited trading as Prosperwell will not use your information for any other purpose and will delete it as soon as it is no longer needed for this purpose.

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5 Jun 2017

What about outings and activities?

Our home arranges outings and activities in which you can take part. We also arrange regular entertainment e.g. firework displays, barbecues etc. Your suggestions are always welcome.

What about outings and activities?
5 Jun 2017

Can I retain links with the local community?

Yes, we can arrange transport and places that may be of interest, including attending special groups and churches. We want you to carry on your lifestyle as if you are living in your own home. If you need any help let us know.

Can I retain links with the local community?
5 Jun 2017

Can I become involved with chores around the home?

Yes. We want you to feel at home. You can tell one of the staff what help you want to give. Your bedroom is your private area, and although staff are employed to keep your room clean, you may prefer to do this yourself.

Can I become involved with chores around the home?
5 Jun 2017

Does the home have a shop?

No, but our home keeps small items for sale, e.g. toiletries and stationery.

Does the home have a shop?
5 Jun 2017

How flexible are mealtimes?

We try to be as flexible as possible for all meals. Arrangements can be made if you want to go out and are unable to return in time for a meal. You can choose to miss a meal or request a snack at another time.

How flexible are mealtimes?
5 Jun 2017

Is there a choice of menu?

Albert House has a great choice of menu. Likes and dislikes about food can be raised at resident’s meetings and discussed with you on admission.

Is there a choice of menu?
5 Jun 2017

Do you cater for special diets?

Every effort will be made to meet your medical and cultural needs. We have at least 2 main dish choices for lunch and tea. Special diets catered for include diabetic, vegetarian, lower fat, ethnic, kosher, milk free, reducing, soft and pureed, halal, egg free, Afro-Caribbean, gluten free and moderate free.

Do you cater for special diets?
5 Jun 2017

What laundry facilities are there?

We provide a laundry service. Bed linen is always changed regularly. Personal clothing will be labelled and laundered.

What laundry facilities are there?
5 Jun 2017

Are there hairdressing facilities?

Yes. We have a visiting hairdresser operating in our own salon. If you wish to continue to use your own hairdresser this can also be arranged.

Are there hairdressing facilities?
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