Sally approved by CQC as Registered Manager

Sally has been approved as Registered Manager in Albert House and Jan has been made Clinical Manager. We continue to strengthen our team and look forward to the next CQC inspection when we can target that elusive ‘Outstanding’ result.
Dignity Champions

Dignity Champions

Adrian and Jan are now Dignity Champions. We apply the 10 Dignity Do’s including zero tolerance for all forms of abuse, respect, personalised service, promoting independance, listening to needs, privacy, no fear of retribution when complaining, engagement with family...

Our Matron to Retire

Sadly, Catherine Barron, our Matron of 12+ years, is to retire and therefore leaves us at the end of March – we are all sad and will miss her. We hope she has a happy retirement, which I am sure she will as she is a very active person.
Our main staff training to be provided by ACC

Our main staff training to be provided by ACC

The National Skills Academy for Social Care has awarded Centre of Excellence status to ACC TV (UK) from August 2013. Previously endorsed as Recognised status in 2010, ACC TV (UK) has consistently demonstrated a professional approach to learning and development in...
Albert House now uses Oranka Juice dispensers

Albert House now uses Oranka Juice dispensers

Hydration is paramount for elderly people. Unfortunately, the thirst sensation diminishes as you get older, so it becomes increasingly difficult for elderly people to realize they are becoming dehydrated. It is therefore really important to give them drink options....