Services that set cookies on this website
This table lists the services that set cookies when you use alberthouse.co.uk, checked on 30 September 2026. You can change your choice at any time using the Cookie settings link at the bottom of every page.
| Service | What it is for | When it is set | Cookies |
|---|---|---|---|
| Cookie banner (Complianz) | Remembers the cookie choice you make on this site. | Once you make a choice on the banner. | cmplz_banner-status, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing, cmplz_consented_services, cmplz_policy_id. Kept for 12 months. |
| Live chat (Smooth Live Chat, provided by Prosperwell using ApexChat) | Runs the chat window and keeps your chat going as you move between pages. | When a page loads, so the chat can work. | Cookies starting livechat_ and apexchat_, and questionTypeId. Most last until you close your browser. livechat_invitation_traffic_sources is kept for about 6 months. |
| Google Analytics | Shows us how visitors use the site so we can improve it. | Only if you accept marketing cookies. | _ga and _ga_ZYCVTQHBLM. Kept for about 13 months. |
| Google Ads | Tells us when an enquiry came from one of our adverts. | Only if you accept marketing cookies. | _gcl_au, kept for 90 days. Google may also set cookies on doubleclick.net. |
| Meta (Facebook and Instagram) | Tells us when an enquiry came from one of our adverts. | Only if you accept marketing cookies. | _fbp, kept for 90 days. Meta may also set cookies on facebook.com. |
| Microsoft Clarity | Shows us how pages are used, for example where people click and scroll. | Only if you accept marketing cookies. | _clck (12 months) and _clsk (1 day) on this site. CLID and MUID on clarity.ms and bing.com, kept for up to 13 months. |
This Cookie Policy was last updated on September 29, 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://alberthouse.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://alberthouse.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.5 Social media
On our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Yeoman Care Ltd (Albert House Nursing Home)
19 Albert Road, Weston-super-Mare, BS23 1ES
United Kingdom
Website: https://alberthouse.co.uk
Email: info@ex.comalberthouse.co.uk
Phone number: 01934 622 869
This Cookie Policy was synchronised with cookiedatabase.org on (not synced yet).